Frequently Asked Questions

If you forgot your password, you could try to retrieve password by following below steps:

  • Click “Forgot Password” on the Sign In page.
  • Fill in your registered email address, and click 'Submit'.
  • The first verification code will be sent to your registered email address automatically, please check. If you didn't receive the code within 15 minutes, please click “Click here to receive verification code” to get the verification code again.
  • Once received the code, enter it and submit. And you'll be directed to the password reset page. Follow the instructions to reset.
  • Go to Login page, click Join Free to register an account.
  • Enter your email address, tick the User Agreement and Next.
  • A confirmation email will be sent to your mailbox. Please click the link in the email and fill in all the required information.
  • If you do not have a business, you can fill the “Company name” field with your name.
  • You may submit the information after you fill in all the required field.
  • As the password is case sensitive, please check if 'Caps Lock' on your keyboard is on. Please try to copy and paste the password to sign in and make sure you don't enter blank spaces before and after your password.
  • Please clear your browser cookies or change a browser to have a try.

There are mainly three methods to find products on

  • Search with filter
  • Search with keywords
  • Search with images

Once you’ve created a shortlist of brands with who you may want to work, it’s time to reach out. It’s where you need to show you’re ready to do serious business.

Methods to contact the company.

Method 1: Enter the Company’s page. You could contact via e-mail, video conference, or WhatsApp messaging on the platform.

Method 2: Contact company on the Product Detail page

In every product detail page, there is an “Add to My List” button. Please click on it to add to "My List".

Send a message to [email protected] about the problem. We will try to find a solution to your problem.